Return Policy

Return Policy

US Returns

Due to the fact that the Comfort-Truss is an undergarment, we only accept items for return that are still in the original, sealed, unopened package within 30 days of purchase. *

All US returns will be subject to return shipping charges ($6.49) that will be deducted from your refund amount.

Returns will be processed within 10 business days from the date they are received by our warehouse, and will be credited to the original form of payment less original and return shipping charges.

*Important:  If we receive a returned item that is not in the original, sealed, unopened package, no refunds will be authorized and you will forfeit any merchandise that has been sent back to us.

If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for.

International Returns

For returns from destinations outside the US, items will need to be shipped back to us by the carrier of your choice at your own expense.

Due to the fact that the Comfort-Truss is an undergarment, we only accept items for return that are still in the original, sealed, unopened package within 30 days of purchase. *

Returns will be processed within 10 business days from the date they are received by our warehouse, and will be credited to the original form of payment.

*Important:  If we receive a returned item that is not in the original, sealed, unopened package, no refunds will be authorized and you will forfeit any merchandise that has been sent back to us.

Exchanges

If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for.