HOW TO WEAR COMFORT-TRUSS HERNIA BELT CORRECTLY
The comfort truss is designed to be worn against the skin under your underwear. It should sit low around the waist, below the points at the top of the hip bones (Iliac Crest), and just an inch or two above your butt crack. Since there are two different styles of Comfort-Truss (Single and double-sided), there are two different ways that the hernia belt should be put on.
Important Notes:
- The Comfort-Truss is designed to fit tight. You will need to stretch it up to 5 inches to get the velcro on the waist strap fastened! It will stretch out and become more comfortable as it breaks in.
- The pad pocket opening and product tag should be facing the inside against your skin.
- If you think you received the wrong side belt, most likely it’s because you are attempting to put it on inside out! Please do not contact our support team unless you have tried it with the pad pocket opening and the product tags facing your skin with the pad directly over your hernia.
Make sure hernia is reduced meaning that there is no lump showing. Some might have to lay on their back in order to accomplish this. If you cannot reduce the hernia back into the abdomen you should not wear the Comfort-Truss.
Determine the inside of the belt by finding the pad pocket opening and the sewn-on product tags. These go toward your skin.
Place the pad directly over hernia site with the pad pocket opening and the product tag against the skin.
Wrap waist strap around waist and fasten velcro above the hip opposite of the hernia side.
Pull leg strap down under groin and around under your butt cheek on the same side that your hernia is on.
Pull leg strap through the slit in the fabric above the back of the hip.
Pull snug and fasten velcro to waist strap above hip. As the belt breaks in and stretches, it is possible for the leg strap to be fastened all the way up toward the pad in the front of the belt.
Adjust tightness of straps to support level needed.
Make sure hernia is reduced, meaning that there is no lump showing. Some might have to lay on their back in order to accomplish this. If you cannot reduce the hernia back into the abdomen you should not wear the Comfort-Truss.
Determine the inside of the belt by finding the pad pocket opening and the sewn-on product tags. These go toward your skin.
Place the waist strap around your waist with the pad pocket opening and the product tag toward your skin and the sewn pad section on your back ,then connect the velcro belt in front of you.
Rotate the belt around so that the pad is in place over the hernia sites and the velcro attachment is attached on your back side.
Pull leg straps down under groin and around under your butt cheeks one at a time.
Pull the leg straps through the slits in the fabric above the back of the hips.
Pull the leg strap snug and fasten velcro to the sides of the waist strap above hips.
Adjust tightness of straps to support level needed.
Note: The T- Strap is to be installed once the Comfort-Truss has been donned.
Place the joint of the “T” directly over the point where you feel needs the most pressure on top of your hernia.
Run your fingers down the Vertical strap pressing it tight against the fabric of the Comfort-Truss.
Pull both ends of the horizontal straps across the front of the Comfort-Truss, then place the straps against the fabric pressing out any kinks in the strap.
Removal is the opposite of donning.
Note: Some people like to leave the straps fastened and remove the comfort-truss the same as removing their underwear, but it is personal preference.
RETURN OR EXCHANGE POLICY AND INSTRUCTIONS
Due to sanitary concerns and the fact that the Comfort-Truss is an undergarment, we only accept items for return that are still in the original, sealed, unopened package within 30 days of purchase. *
All US returns will be subject to return shipping charges that will be deducted from your refund amount. Your return shipping cost is determined by your location and is usually between $4-$5.50.
Returns will be processed within 2 business days from the date they are received by our warehouse and will be credited to the original form of payment less original and return shipping charges.
*Important: If we receive a returned item that is not in the original, sealed, unopened package, no refunds will be authorized and you will forfeit any merchandise that has been sent back to us.
If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for.
Please follow these steps to complete a return from inside the US:
- Email us at info@comfort-truss.com
- Include your full name, email address, phone number, order number, a list of items you would like to return, and the reason for your return.
- We will send you a return label in PDF format.
- Print out the label
- Place label on original or similar shipping envelope that we sent to you
- Place return items in the package
- Tape package closed
- Place package in your mailbox or any USPS Mail receptacle
For returns from destinations outside the US, items will need to be shipped back to us by the carrier of your choice at your own expense.
Due to the fact that the Comfort-Truss is an undergarment, we only accept items for return that are still in the original, sealed, unopened package within 30 days of purchase. *
Returns will be processed within 10 business days from the date they are received by our warehouse and will be credited to the original form of payment.
*Important: If we receive a returned item that is not in the original, sealed, unopened package, no refunds will be authorized and you will forfeit any merchandise that has been sent back to us.
Please follow these steps to complete a return from outside the US:
- Package up return item(s) along with original packing slip or note showing full name, address, email address, phone number, and order number
- Ship back to us using the carrier of your choice at your own expense
- Once we receive items and verify they fit our return criteria, you will receive a refund less original shipping fees within 10 business daysPrint out the label
Return Address:
3111 Skyway Circle #107
Melbourne FL 32934
If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for.
