GENERAL
To keep your Comfort-Truss in good condition, follow these care instructions:
- Hand wash only in lukewarm water using a mild detergent
- Do not machine wash or dry
- Air dry out of direct sunlight
- Never twist or wring the belt to remove water. Instead, fold it and press down gently to release excess moisture
- When removing the belt, always reattach the Velcro straps to the body of the belt and press them down firmly. This helps maintain the Velcro’s shape and grip over time
Proper care will help extend the life of your Comfort-Truss and keep it working as intended.
That really comes down to personal preference. I (George) personally wear the single-side hernia belt because I prefer to keep things as minimal as possible and avoid wearing anything more than I need. The single belt also allows for more targeted compression directly over the hernia, which usually makes it more effective at holding it in.
That said, plenty of people still choose the double-side hernia belt even with a hernia on just one side. Some like the way it feels more balanced from one side to the other, while others wear it as a preventative measure in case a hernia ever develops on the opposite side. It won’t cause any harm to go that route, but just keep in mind the double is a bit bulkier due to the extra leg strap and the wider front pad that covers both sides.
Yes, it was deigned to be worn under your underwear against the skin. This will give the best support, and also allow you to keep it on at all times throughout the day, even while using the toilet.
Comfort-Truss is designed for reducible inguinal hernias only.
View our instructions page for info about how to correctly put on and take off the Comfort-Truss.
Most hernia belts are bulky, uncomfortable, and not designed for people who want to stay active or manage their hernia naturally. Comfort-Truss was created by someone who couldn’t find a belt that worked — so he made one that does. It’s lightweight, low profile, and supportive enough to wear all day, whether you’re waiting for surgery or pursuing natural recovery.
👉 Read the full story on why most hernia belts fail — and how Comfort-Truss is different
Because of the nature of our product and for hygiene reasons, it’s very important to choose the correct size the first time. As outlined in our return policy, we can only accept returns on items that are in brand new, unworn condition and still sealed in the original packaging.
If your item is still unopened and meets those requirements, you can visit our Return Policy page for instructions on how to start the return process.
If the package has already been opened or the product has been worn, we’re unfortunately unable to accept it for return. Please double-check your measurements before ordering, and feel free to reach out if you’re unsure about sizing—we’re happy to help you get it right the first time.
Comfort-Truss is designed with a minimalist approach that works well for most people, as reflected in our customer reviews. However, every hernia is different. In some cases, the hernia may be too advanced or internal pressure too great for our minimalist design to provide the desired support.
Because of this, we believe it would be misleading to guarantee that Comfort-Truss will work for everyone. While many people find relief using it, we do not offer a universal guarantee on the product.
We do not recommend wearing the Comfort-Truss while sleeping.
Yes, it will. Many women have used Comfort-Truss successfully, and several have left 5-star reviews sharing their positive experiences. You can find their feedback by browsing the product reviews on our site.
Our customer service phone number is 866-619-0777. We can be reached by voice call or text at this number during our regular operating hours. Operating hours are from 10 AM - 6 PM Eastern Time Monday - Friday
SHIPPING & RETURNS
Our system does not allow us to do exchanges. If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for. Please view our full return policy and for instructions on how to create a return.
Due to sanitary concerns and the fact that the Comfort-Truss is an undergarment, we only accept items for return that are still in the original, sealed, unopened package within 30 days of purchase.
US Returns
*All US returns will be subject to return shipping charges (usually between $4- $5.50) that will be deducted from your refund amount.
Returns will be processed within 3 business days from the date they are received by our warehouse and will be credited to the original form of payment less original and return shipping charges.
*Important: If we receive a returned item that is not in the original, sealed, unopened package, no refunds will be authorized and you will forfeit any merchandise that has been sent back to us.
If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for.
To See Instructions On How To Create a U.S. Return Click Here
International Returns
For returns from destinations outside the US, items will need to be shipped back to us by the carrier of your choice at your own expense.
To See Instructions On How To Create an International Return Click Here
Exchanges
If you would like to exchange an item, please initiate a return of the item(s), then place a new order for the item you would like to exchange for.
We stand behind the quality of our products. Comfort-Truss comes with a 30-day warranty that covers any defects in materials or workmanship under normal use.
What’s Covered:
- Manufacturing defects
- Faulty materials
- Issues related to how the product was assembled or constructed
If you experience a problem within 30 days of receiving your order and it falls under one of the above categories, we’ll gladly repair or replace the item at no cost to you.
What’s Not Covered:
- Normal wear and tear
- Damage caused by misuse, improper care, or neglect
- Alterations or modifications made by the customer
- Damage caused by use outside of the product’s intended purpose
To start a warranty claim, just contact our support team with your order number, a description of the issue, and clear photos of the product. We’ll review your claim and get back to you as quickly as possible.
We sure do! We ship worldwide to every country except Spain. Unfortunately, Spain restricts the shipment of medical products to private citizens, so we can only ship there if the order is going to a licensed doctor or pharmacy.
Free shipping on orders over $99 is only available in the contiguous U.S. If you're ordering internationally, please note that your country’s customs agency may charge duties and taxes. These fees are your responsibility and must be paid directly to them before your package is delivered.
To get a shipping quote, just add the items you'd like to purchase to your cart. Once you're in the cart area, click the "Calculate Shipping" link. From there, enter your shipping destination details and the shipping cost will be displayed along with your updated order total.
If everything looks good and you'd like to place the order, just click "Proceed to Checkout" to continue.
Please note: The purchase price does not include any duties or taxes charged by your country’s customs agency. These fees will need to be paid by you directly before your package is released for delivery.
FITTING
For Men:
Match your pants waist size to the chart shown on the product page.
If you wear your pants big or tight, you can follow theses instructions on how to get the exact right fit:
Measure low around the waist, above the wide point of the hips, about 1 inch above the top of the pubic bone. Once you have that measurement, subtract 2 inches and compare the result to the sizing chart on the product page.
Example:
Measurement 1 inch above the pubic bone = 33 inches
-2 inches = 31"
31" = Small on the size chart
If you are between sizes on the chart, it is best to go with the smaller size for the MInimalist Comfort-Truss, and go with the higher size in the HD version. The Minimalist version stretches a lot more than the HD version which is why we make this recommendation.
For Women:
Since women's bodies are much different than men, to make sure you get the correct size, you should measure low around the waist, above the wide point of the hips, about 1 inch above the top of the pubic bone. Then you can match that measurement to the corresponding waist size on the size chart referenced above and shown on the product pages.
If you are between sizes on the chart, it is best to go with the smaller size for the MInimalist Comfort-Truss, and go with the higher size in the HD version. The Minimalist version stretches a lot more than the HD version which is why we make this recommendation.
For the Minimalist Comfort-Truss:
If you are between sizes, you may want to consider going with the smaller size. When you first receive the Comfort-Truss, it will be a little tight (as it should be). You might have to stretch the waist strap up to 5" to get the velcro fastened. After wearing it for a few days it will start to break in and stretch out a bit.
For the Comfort-Truss HD:
The HD stretches much less than the Minimalist due to the thickness of the material, so if you are between sizes on the chart, consider going with the next size up.
It would be your left or right while looking down at yourself.
To choose between the single or double-side hernia belts would depend on if you have a hernia on only one side, or if you have hernias on both sides. If you have a hernia on one side, you should go with a single side hernia belt. If you have a hernia on both sides, you should go with a double side.
We do have some customers who only have a hernia on one side but prefer to wear a double-side belt because they like the even feeling of it covering both sides, but it would be completely personal preference. If you have a large hernia with a lot of internal pressure, that seems like it would be hard to keep in using a belt, you would want to go with the HD (Heavy Duty) version.
If your hernia is small and won't need much to keep it in place, the Minimalist would be better. There are many other factors that play into which one you should choose, such as comfortableness, durability, etc. Click here to see a comparison page showing the two different versions and their attributes next to each other: https://comfort-truss.com/pages/comfort-truss-comparison/
Because women’s body shapes differ from men’s, it’s important to measure carefully to ensure the best fit.
To get the correct size, measure low around your waist—just above the widest part of your hips and about 1 inch above the top of the pubic bone. Then match that measurement to the corresponding waist size on our size chart.
Note: Many petite women are surprised to find that they fall into a larger size on the chart when measured this way. That’s totally normal. Women typically have wider hips, which naturally results in a higher measurement in this area.
For more details and tips, check out our Women’s Sizing Guide page.
REWARDS
Simply log in to your customer account. Here you can view your point balance, reward tier, and easily locate and redeem your coupons.
Yes. Your points expire one year after the date earned.
Login into your account and scroll down to “Loyalty.” You can view rewards earned and overall points balance. It can take up to 24 hours for the points to reflect.
VIP Tiers are based on your total spend amount. You will receive an email telling you that you reached the spend requirements for a higher VIP tier. Each VIP tier has different redeem rules, so as you increase VIP tiers, it takes less points to earn coupons.
