Frequently Asked Questions

Frequently Asked Questions

We sure do! Worldwide baby! Free shipping on orders over $99 is only available in the contiguous US. Be advised that the customs agency for your country will charge duties and taxes on imported items that it will be your responsibility to pay directly to them before the package is delivered.

This really comes down to personal preference. For me (George) personally I only wear the single side because I really do not like having to wear anything “extra” than what is absolutely necessary, but there are plenty of people who think along these lines and wear a double even though they only have a hernia on one side. It definitely will not hurt to do it that way. Just keep in mind that the double belt is a bit more bulky because of the extra leg strap and the wider pad in the front to cover both sides.

You can get a shipping quote by adding the items that you would like to purchase to your shopping cart. Then once you are in the cart area, you can click the "Calculate Shipping" link:Worldwide Shipping Hernia Truss Then you can input your shipping destination details, and your shipping cost and total will be displayed: Worldwide Shipping Hernia Belt   If you would like to proceed with your order, you can then click "Proceed To Checkout". ******Please note that the purchase price does not include duties and taxes payable to customs upon import to your country. These fees will need to be paid by you directly to the customs agency before they will release the package.******
View our instructions page for info about how to correctly put on and take off the Comfort-Truss.

Hand wash only, luke warm water, mild detergent, air dry out of direct sunlight.

If you've bought a Comfort-Truss before, you know that we used to have a chart with sizes on it that was meant to allow you to take exact measurements at the location where the truss rides on the waist, but this proved to be quite confusing for a lot of people, so now you only need to know your pants waist size to get the correct size. Here is the chart to go off of to get your size right: Comfort-Truss Sizing Chart
As per our return policy, we can only take back items that are in brand new unworn condition, which are still in the original sealed package. If your item is still in the original sealed package, please take a look at our return policy for information on how to initiate a return.
The Comfort-Truss holds minimalism at the forefront of it's design characteristics. Although it works well for most people who use it (as seen in our product reviews), there is a small percentage of people who's hernias are too far advanced, or that have too much internal pressure for the minimalist design of the Comfort-Truss to work effectively. Therefore, we feel it would be misleading to say that it will absolutely work for everyone that uses it, and we do not offer a guarantee on our products.    
Yes, it was deigned to be worn under your underwear against the skin. This will give the best support, and also allow you to keep it on at all times throughout the day, even while using the toilet.  
If you are in between sizes, you may want to consider going with the smaller size. When you first receive the Comfort-Truss, it will be a little tight (as it should be). You might have to stretch the waist strap up to 5" to get the velcro fastened.  After wearing it for a few days it will start to break in and stretch out a bit.